all support is handled via email. each product purchased comes with unlimited free support for any issues that may arise.

we are also here before the purchase and encourage customers to write to us with any questions they may have prior to a purchase.

lost files

if any portion of your product package has been damaged or lost it will be replaced free of charge simply by contacting us and providing proof of purchase.

support hours

support hours: 8:00am to 12:00am ( midnight ) pst 7 days a week.


support email
feedback - general comments







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